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Delivery & Returns
Items purchased and paid for by 1pm will be shipped the same working day (or the first working day if a weekend or holiday). Orders after this point will not ship until the following day.
UK ORDERS - Sent via Royal Mail Recorded
EUROPEAN ORDERS - Sent via FedEx
You can return any new and unused item to us within 7 days of receipt for a full refund of what you have paid us, please contact us first for a returns authorisation reference. All new items come with a 12 month warranty against faulty parts or craftsmanship. We will repair or replace the item at our discretion, and cover any reasonable costs incurred by the customer. However, please contact us before acting on any problems, or the warranty will be void. We value your custom and your satisfaction, so if you have a problem or are not happy with your item, call or email us.
Product must be returned in its original packaging and will be inspected on return. We reserve the right to refuse return if products are damaged or excessively worn. Include a brief written description of why you are returning the product and your address so that we can send a replacement back to you if necessary. Products must be returned to:
EUROZONE BRANDS RETURNS
Unit 3 Asher Court, Lyncastle Way,
Barleycastle Trading Estate, Appleton
Warrington, WA4 4ST
Please note, it is your responsibility to provide proof of return. We do not accept liability for lost, damaged or undelivered items. We therefore recommend returning the goods through traceable means.